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Google Support Services APK

Google Support Services

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Promotional Video / Screenshot of Google Support Services

Description of Google Support Services

The Google Support Services (GSS) app allows you to share your Android device screen with a Google customer support agent for a personalized support experience. With GSS on your device, the agent can invite you to share your screen, and guide you with on-screen annotations making it faster and easier to resolve your issue. While sharing your screen, the agent will not be able to control your device, but will be able see your screen to help explain their instructions. You can completely stop or pause sharing your screen at any time.

This app comes pre-installed on Pixel devices, and Nexus devices with Android 7.1.1 or higher; it can be installed on most devices with Android 5.0 or higher. This app cannot be started by itself and is used only when a Google customer support agent sends an invite to the user to share their screen.

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More Information Of Google Support Services

lable: Tools - Apps Current Version:3.14.3 Publish Date:2022-06-10 Developer:Google LLC

User Reviews


What's new with you? Please tell everyone.

EF Heynen 2016-12-06

Google innovation is dead. The level of innovation produced by Google has dropped sharply since they put Sundar money-grubber Pichai in charge. If your products don\'t create a new paradigm, then force the paradigm on your loyal customers, right Sundar? Nexus owners have all received a big middle finger from Google with the release of the Pixel phones.
Judy Gloe 2020-12-23

I am very upset and disappointed in your online games. I have downloaded and played several of them that promise real cash payouts if you meet all of their requirements. Even some that are nearly impossible. But even if you do all of that, you don\'t receive anything. I have played for months and was finally able to cash out on several of the games and I have not received anything. Are all of your games that are verified by Google play protect all scams? Feeling very used and lied to.
Dawn Hoosier 2020-02-20

It won\'t even open for me so I can\'t get you guys to fix the problem of the Google or hey Google or whatever that the circle button on my phone that you push to pull up Google search it keeps popping on and off knocking my stuff offline and I have to go back and reopen it and do everything that I was doing so I\'m trying to get this fixed but it seems like it\'s almost impossible which means that I\'m going have to take Google completely off my phone because it\'s been going on for 3 day
JaneLee Keller 2020-07-28

What I \"Know\" is, since having my \"Beloved\" Nexus 6P, I have needed Support only once, (at which time, I was extremely grateful it was There for me)! The Help I received was given in a VERY \"Courteous\" manner, and helped with my issue Perfectly & Satisfactorily ! Was Totally Pleased with it. 👍. Thank You Google 😊. JaneLee 🕊️ 6/6/19 Thank You For This Support, Google 🤗. 7/27/20
Jeremy Clark 2020-10-27

I am really grateful for Google services help. I stick when it comes to having a technological know how is irritating to me. This app has saved me and keeps me from crashing anymore computers, tablets especially I went through 41 mobile phones before this and now thanks to this Google services app I have had the same mobile phone for over a year and a half. Thank you Google.
Aarti T. 2020-03-19

Absolutely horrible sound quality when I have Spotify playing on my phone and taking a snap/video at the same time. I have a pixel 3 and it sounds so muffled and broken. Why is this happening?? Please fix.
Curtis Gould 2019-01-31

this app saved my life. got me off the heroin and I found Jesus. praise the Lord for this app.
Damien Robinson 2016-10-23

Nexus 6P support? I have been a loyal Google and Android supporter for years. I defend against Apple fanboys but I\'m struggling after the introduction of the Pixel phones. I feels like I\'ve been abandoned by Google and my phone is now absolute after less than a year. Where is Nexus 6P support? This is not the way to keep loyal users Google. I am truly disappointed and confused.
Galan Destroyer 2016-11-10

Unnecessary addition Yeah, we get it: Pixel devices get 24/7 support (and the links to the Google help FAQs). So to add salt to the wounds of Nexus 5X/6P owners, an update to 7.1.1 adds the 24-hr support/FAQ panel in Settings... Except the 24-hr support area is grayed out and unusable for Nexus owners. Thanks, Google. 🤥
Brian Oliver 2017-10-05

Being that Google offers this service for free, and and then can help you figure out how to do something, or fix software issues for you, or if they spot a bug in Google software they can report it so Google programmers can fix it... I\'d say great job Google. Very helpful!