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HP Support Assistant APK

HP Support Assistant



- 100000+ Installs -

Promotional Video / Screenshot of HP Support Assistant

Description of HP Support Assistant

Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers.

Key Features:

• Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues.

• When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*.

• Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs.

• Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app.

* Available in selected countries

* Not recommended for tablets

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More Information Of HP Support Assistant

lable: Tools - Apps Current Version:2.0.0 Publish Date:2022-05-23 Developer:HP Inc.

User Reviews


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sruthi krishnan 2020-03-31

Hp is the worst laptop I had ever purchase within 2 months mother board got damage, after a lot of struggle got one service man and made it done after that system is not able to start sometimes. Sometimes it will start sometimes have to double click on power button, batter also damage within 3 to 4 months. Tried to reach support with video what issue I am facing they told to regenrate the issue. Very worst service and things. Not even eligible for single star
Keith Donald Shelmerdine 2020-11-24

In all fairness this app does not really do much for the HP devices does not highlight if software updates are available for example. What is annoying is that the wording on the device description underneath the app icon is incorrectly spelt. It should be HP Support- Assistant but instead it shows HP Suppor-Tassistant needs to change.The latest update released on 22nd November 2020 now shows some entries in Chinese not English. Come on HP get a grip. Keith
J Rs 2021-01-24

I want to say 5 Stars because I love HP products, however I think that it is frustrating. The chat bot is awesome and very helpful in regards to giving fast and easy to understand instructions when I\'ve needed help, but why do I have to go through the whole process of explaining my issues , following the instructions again. Why can\'t the conversation and instructions be available... It\'s very tiring having to start the whole process again.
Félim Doyle 2019-09-23

I installed the HP app primarily to find information on the configuration and specification of the four HP laptops in use at my household. However, when I try to access this information, I get an error dialogue box with the title \"Alert\" and the text \"Data not received\". I am using the app on two separate Samsung devices running two different versions of Android (8 and 9).
Stephen Powell 2020-12-14

Not totally helpful. Unable to remove discarded printer from my equipment list.
Boddu Prasanta 2019-10-17

It doesn\'t have the complaint tracking of the device which is the most important customer service aspect. I am struggling with your support systems procedures with more than 48hrs of timelines with no proper solution for a problem i am facing from the date of my new laptop purchased. Hope you address it amicably in this app for hassle free customer service.
Sagar Gangotri 2019-10-29

Worst user interface. Also the virtual assistant is so stupid that it doesn\'t understand anything.
Ankush Talukdar 2021-01-08

Disgusting app. Asks for details and then an automated BOT will say in the end sorry can\'t help or redirect to 404 error page. Can\'t even provide me with a service center number or a customer care service. Disgusted with HP service. Expected at least they would care and reach out to customers. Pathetic service. Will go for Dell or Asus.
Donna Lawless 2021-02-13

Hp Support use to be great but now it is sooo hard to understand techs and they charge you monthly as well as upfront costs. My issue last week with my HP printer remains useless. It was not fixed just a bandaid so to speak. I have always been a HP customer and happily until the past year or so.
Michael Barkworth 2020-11-25

Very poor will not install into phone or printer.