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Spruce: Medical Communication APK

Spruce: Medical Communication

Size:Varies with device

4.8

- 100000+ Installs -

Promotional Video / Screenshot of Spruce: Medical Communication

Description of Spruce: Medical Communication

Spruce is the leading platform for HIPAA-compliant communication and care outside of the exam room. Call, text, fax, secure message, video chat, and more—all from one secure app, with a unified team inbox. Designed for healthcare professionals and their patients, Spruce takes your clinical operations to the next level, with powerful, easy-to-use tools for team collaboration, panel management, telehealth, business phone functionality, and automated custom communications.

Healthcare Professionals: Start your free 14-day trial today—no credit card required.

Patients: Spruce is always free. Download to connect with your care team for secure messaging and telehealth.⁣⁣⁣

SPRUCE FOR HEALTHCARE PROFESSIONALS

• Get new phone and fax numbers, or transfer in your existing lines

• Robust mobile and desktop apps

• Built-in compliance: Automatic HIPAA BAA, two-factor login security, SOC 2 auditing, HITRUST certification, and automatic audit logging for communication read, write, and view

• Advanced phone system: Phone trees, multiple lines, secure voicemail, automated transcription, VoIP, number sharing

• Messaging and fax: Secure individual and group messaging, two-way SMS texting, secure two-way eFax

• Telehealth: Secure video calling, as well as adaptive clinical questionnaires for patient intake and screening

• After-hours: Automated schedules adjust your phone system and messaging to match your business hours

• Automation: Save messages for reuse, schedule messages for future delivery, implement automatic message responses for common needs

• Panel management: Contact and conversation tagging, patient list upload, advanced search, bulk messaging, and custom inbox configuration and communication routing for each team member

• Team collaboration: Secure team chats, shared inboxes, internal notes, and @-paging bring the features of modern team software to the healthcare space

• And more…!

SPRUCE FOR PATIENTS

• Sign in to a free and secure patient app, on mobile or desktop

• Receive video calls from your care team

• Send and receive secure messages, including photos

• Receive alerts for new activity

Ask your healthcare team for an invitation to connect on Spruce. If they're not on Spruce yet, ask them to sign up today!

Please visit our website at www.sprucehealth.com for more information.

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More Information Of Spruce: Medical Communication

lable: Medical - Apps Current Version:4.1.4 Publish Date:2022-06-21 Developer:Spruce Health

User Reviews

9.0
REVIEWS:5683
5
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What's new with you? Please tell everyone.

Post
J M 2018-12-22

37
Their terms of service for the App says that end users have to indemnify (including providing legal representation) Spruce. It\'s not specific. So we could be on the hook for anything that they get sued for. Who puts this in an app? Also their privacy policy is not clear in the terms so we dont know if they\'re scraping everything from our phone and conversations with doctors to sell to Advertisers. HIPAA doesn\'t mean they won\'t try to monetize us somehow and I could easily find answers.
Jer Wallis 2020-03-28

32
This app doesn\'t work. I\'ve clicked the link from my Dr and downloaded the app. When I open it I am told to click the link from my Dr. So I do, and it takes me to the page to download the app. It\'s a cycle and there\'s no real time support. Sorry, I don\'t have 24-48 hours to wait for a response when I have an appointment today. Do better. Update: I spoke with a customer support rep and it... Magically worked. Good communication with CS. 4 stars for the initial issue.
Katherine Fish 2020-08-21

19
This is by far the best app, at least I think so, that has helped me communicate with my therapist weekly through video and the video is clear, the calls aren\'t glitchy, I get messages on time, the fingerprint log in is easy and never fails, the messaging system is just like texting, its just, it\'s what I\'ve never known I\'d like to use and needed but has been a saving grace in this weird time.
mikeywow 2020-12-23

17
I must say covid has thrown everything off . Finding a doctor for me has been the most stressful ever in my life. It\'s either the appointment is to far away. Some offices aren\'t seeing new patients. Doctors are now seeing new patients via video. So I downloaded this app which basically is easy to use and once I completed all the forms I was notified within 24 hours that I had an appointment same day. Thank God I downloaded this app. It really saved my life. Thank you.
allison rademacher 2020-07-30

15
This is a great app to use. Ever since COVID19, my Doctor has seen me twice so far using this app. Super easy to use. I like the fact I can message him when I have a question or need prescriptions refilled. The video chat, so far, has worked really well. I\'m so happy I can be home instead of drive an hour into Lansing and then back home, just for a 45 minute appt. I would definitely recommend this app for Doctors and patients to stay in contact and fulfill appts.
B Sen 2020-09-08

15
It\'s so amazing to be able to have my doctor call ME - no more missed appointments! Being able to safely upload paperwork and easily send and receive messages has been great, too. I love that I can take notes on another app and we can still see each other in a pop-up window.
Sandy Wolf 2020-02-22

15
Really happy with ease of use, customer service. Secure. Missing features that would make it easier (sending to multiple people to send the same message).
Mike Carroll 2020-05-02

14
I originally gave this app a one-star but the support team fixed a speaker issue very quickly and I am extremely impressed with their customer service and response time
Billy P 2020-04-05

13
The app does what it says it does, and seems to do so fairly well. However it lacks any sort of \"Dark Mode/Theme,\" making it VERY difficult to look at the screen.
Michelle Huddle 2020-12-15

12
This app is very helpful during these unusual times. I can still have my appt even if I can\'t go in for an in person visit. I can continue my therapy without interruption. In person is best... but this is a close 2nd! I had very little sound distortion or video pause, which has more to do with my internet than the app. Overall, I recommend this app if you are unable to go in for your appt.